In summary

Brief

Help centralise services and address issues with data centre space and power usage with a new virtual environment.

Solution

Enterprise-wide implementation of a Health Infrastructure as a Service (HIaaS) environment and HIaaS-first policy.

Result

Reduced costs and improved lead times for corporate and clinical programs. Reductions in data centre power usage and space, cost savings for hardware maintenance and software licences.

In detail

With ICT infrastructure being procured ad hoc across the state, the organisation realised that productivity and usability of facilities were being compromised.

As a result, the three corporate data centres were at capacity limits in terms of rack space and power usage, and there was no capital funding available to improve data centre facilities.

The ICT infrastructure was not built to an enterprise standard for virtualisation. Instead, it was more a collection of virtualisation clusters built specifically for individual projects and made up of myriad hardware types.

The organisation decided to build a new virtual environment, starting afresh with agreed virtualisation standards.

Success depended on meeting the change management challenges within an organisation which lacked confidence in virtualisation, particularly for meeting production workloads.

Frame gained executive approval for enterprise-wide implementation of a Health Infrastructure as a Service (HIaaS) environment and developed an HIaaS-first policy for the organisation.

By enforcing a standard for consistency, hardware and software have become more cost-effective to purchase, support and maintain.

In the space of 12 months, more than 200 servers were consolidated. This has led to significant cost savings for the organisation: reductions in data centre power usage and space, and cost savings for hardware maintenance and software licences.

The project also consolidated legacy infrastructure, freeing up more than 140 racks of data centre space, reducing power usage by 107 kW, and migrating 30 TB of storage to new SAN infrastructure.

Frame assisted the organisation to develop an enterprise-wide model for recouping costs of virtual infrastructure, whereby software licensing and hardware are bundled to significantly reduce costs.

It means that corporate and clinical programs avoid the lengthy process of procuring their own hardware and software licences, making significant savings in time and money.

And it has improved the lead time for acquiring new infrastructure, reducing it from an average of 3 months to a more favourable 2 weeks.

Frame developed a business case seeking capital funding to establish the virtualisation capability.

Following executive approval, a licence agreement was signed with virtualisation partner VMware to permit unlimited distribution of VMware licences across the organisation’s sites. And Frame led negotiation of the 5-year licence agreement, on behalf of the organisation.

The project was a sensitive initiative for the organisation because of the significant change implications. Our stakeholder management and communication skills were vital to the project’s completion.

And a team of primarily internal resources were trained and skilled to design the enterprise-wide virtual environment, then implement it and transition it to operations.

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